2017 was a successful year for TAP in all its business areas. TAP Cargo wasn’t an exception and the year ended with record numbers, and approximately 78.500 tons of cargo and mail have been transported in the Company’s planes, which represents an increase of 25% compared with 2016.
The new year arrives with TAP Cargo’s three new products and services – the Must Go Door, the e-booking and the eAWB –, confirming the company’s bet on getting close with the Clients and on using digital tools.
Must Go Door
This is TAP Cargo’s latest product, developed in partnership with Azul. It’s an innovative solution of door-to-door transportation between Portugal and Brazil. Cargo and mail sent by private or corporate customers will arrive to Brazil in TAP flights and can now be distributed in Brazilian territory by the large network of Azul’s domestic flights, that covers all territory.
This new service will serve, on the one hand, the Brazilian community that lives in Portugal and, on the other hand, the Portuguese community that lives in Brazil. Simultaneously, it will bring benefits to small and medium-sized companies, of both countries, that are committed on e-commerce sales.
Within the context of business digitalization and offering modern tools that allow an easier and quicker response, TAP Cargo just launched its online booking platform (e-booking). This platform is available for pre-registered Cargo agents and it allows, at any time of the day, to check the availability of the flights, make reservations and send electronic messages, enabling any agent to adopt the electronic Airway Bill (eAWB).
The Eawb (electronic Airway Bill) will be available in Portugal at the beginning of this year, for any destination of the European Union and it fits in the context of air cargo’s modernization business. It allows the transportation of cargo without also having to carry the Airway Bill document, which is replaced for the exchange of electronic messages. The fact that it isn’t necessary to carry the document in a paper format enables, not only, considerable gains with paper costs, transportation and archive storage, but also avoids every inherent problems in losing the documentation and errors in manual capture of data.
The electronic Airway Bill is now a reality, with IATA recently announcing to have achieved the goal of 50% electronic Airway Bill’s penetration on the itineraries where it is viable.
TAP Cargo accompanies, therefore, the Company’s strategy on the digitalization and modernization path and on the best provided service to its Clients.