In its 20th anniversary year, Star Alliance, of which TAP is a member, claimed the Best Airline Alliance title at the Skytrax World Airline Awards for the second year running. The Alliance’s prestigious Los Angeles Lounge also received the Best Airline Alliance Lounge Award for the third year in a row.
Star Alliance CEO, Jeffrey Goh, who accepted the awards, said: “This is an important accolade to receive in our 20th anniversary year. It once again shows that our investment into a modern IT infrastructure is paying off, enabling the more than 440,000 member airline employees to provide customers with an even better Alliance travel experience. Our IT hubs are the foundation which will allow us to use digital technology to offer a more individual and a better Alliance travel experience going forward.”
Star Alliance was the first airline alliance to receive the Best Alliance Award – attributed by Skytrax Research of London in an annual survey of more than 325 airlines that attracted almost 20 million eligible entries – since the category was first introduced in 2005 and has since held the award eight times.
Complementing the Alliance awards, 12 Star Alliance member carriers received distinctions in 25 individual categories.