The site user.tap.pt, accessible via address https://user.tap.pt/, appeared recently renovated. In addition to the functionality of password change in self-service mode, provides now two new features:
- the password reset (when forgotten)
- the unlocking of the account
In order to use these new features you will need to register and indicate an alternate email and/or your mobile phone. This way you can, independently and without recourse to the Help Desk, regain access to your account TAPNET, because an unlock code will be sent to that contact. This site is secure, and the data stored is encrypted and used only for this purpose.
If you prefer not to make the registration on the site, you can still contact the Help Desk to unlock the account or recover the password, as is the case today.
Any clarification or support will be provided through the usual channels: email@example.com / 087 210 489 393 (ext: 39393).
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